Several years ago, going on the word of friends and business community associates, I chose Blairco to service our Rheem heating and cooling system. I was very pleased with the work and the company. Last year, when the trusty old Rheem passed the seventeen-year mark, I decided it was time for a proactive replacement. I researched and met with the best-recommended local heating and cooling companies. Blairco continued to stand out from the others. Little things matter; a Blairco employee (instead of voicemail or an indifferent answering service) promptly took my phone calls on the first few rings. I felt a caring, friendly spirit with each of the office personnel I spoke with. I never felt rushed. When Andrew came out to estimate the job he took the time to clearly and expertly answer each question, and explain our options with zero B.S. and zero sales pressure. We finally settled on heating and cooling systems from three companies that fit our priorities and pocketbook. With the three estimates on the table, the Blairco deal was quite competitive. It finally came down to “who do you trust.” We went with Blairco. At install time, Martin and crewmembers seemed professional and polite but I am a picky person. Okay, some would call me a perfectionist. I’ve lived through design and construction of two hillside homes, restorations on two cars, an airplane, and 46 years in demanding technology professions. My contractor standards are high. Work on my home can be tough on everyone, including me. Not this time. The Blairco installation was, honestly, a joy. I’ve rarely seen this level of focus, meticulous attention to detail, and good old-fashioned pride in craftsmanship. It was clear that Martin and his crew knew how to do it right but more importantly, they took the time to do it right. We’ve been enjoying our new Carrier system for nearly three months now. It is strong, quiet, and flawless. No weirdness, no issues, no callbacks. Five stars. I think Blairco is big enough to offer full service coverage yet small enough to maintain the spirit of a founder-family-owned and operated company.